Multi-tasking and the Backchannel: Powerful learning or more noise

Doug Johnson’s been thinking again,

I thought of this yesterday when attending a presentation by Michael Wesch of The Machine is Using Us fame. (Great presenter and message, BTW). At the end of the keynote, I had an entire page of handwritten notes, which has become unusual for me. Why?

My laptop’s battery was dead and the lecture hall had zero electrical outlets. I could not do my usual thing of checking e-mail, reading rss feeds, or Twittering and half attending to the lecture. Now Wesch’s talk was probably interesting enough to suck my eyeballs away from the computer screen, but then again, maybe not.

One of the things that I seriously question is the conversation about “enhancing” presentations with live blogging, back-channel discussions, streaming on-screen chat, and other noxious goings-on. Are these things actually valuable or are we doing them because we’re nerds and we can?

I already responded a bit but want to flesh out the thinking a bit more. First of all, I think the term “multi-tasking” gets used to describe a number of things and I’m somewhat unclear of the definition. Without addressing Dr. Medina’s research specifically, I want to focus the discussion more directly around the back channeling. Since Doug is “seriously questioning” this, it seems we ought to as well.

I’ve experienced this from many vantage points. I’ve presented with a back channel and even included this in part of my presentation. I’ve participated virtually and my only connection was with participants (using Skype chats, I had no direct link to the presentation as well as observing Live Blogging tools) I’ve also participated live and virtually while hearing and seeing the presentation.  Here’s my take:

  • Prior to the technology advancements, I back channeled, with myself; that is I processed by thinking or taking notes just as Doug describes. I would ask questions and answer them myself.
  • The more engaging a speaker, the less I back channel.  That said, some less engaging speakers that understand and permit back channeling, can create as powerful a learning experience as if it was they were the most dynamic speaker
  • The more the presentation relies on the back channel, the more I focus. Knowing that my comments are going to be seen by the presenter or live participants, seems to make me pay more attention.

Stephen Downes’ recent talk at Tlt incorporated a live, on screen chat where comments, images and potentially audio and video would stay on the screen for 10 seconds. His talk produced over 900 comments for the 500 or so live participants. I know many/most in the room were not comfortable with that environment, they couldn’t figure out what to focus on. Since many of the 900 entries were just plain silly,  I think many were put off by this as well. But this was way more powerful than using twitter since it was limited in some ways to the people in the room with internet access. Even now the thread of comments are still worth viewing. I know by talking to Stephen that this discomfort and sense of chaos was intentional. The presentation was not a stand alone piece of work.

I, along with anyone who wanted to, helped create Stephen’s slides. I added several images I felt tied in somewhat to his talk. At the same time, all his notes were online prior to his talk. This is where it gets interesting. I already know what he’s going to talk about, I now have an opportunity to engage at a much different level than simply knowledge or awareness. I’m aware but my not understand all the ideas and I still don’t. This was a chance to process, question and unravel ideas. Now understandably, not everyone in the room was ready for that. By why not provide a space for those who are?  Reminds me of the one room schoolhouse story told by Alan November where the teacher  tells the students of one grade not to listen while she teaches the other grade. Inevitably, they listen because they can.  So in a sense, multi-tasking, interruptions or task switching is pretty old, it’s just in a new box. It is noise. It is distracting. Isn’t this simply another skill critical thinking? Should we try and create sterile environments where we work a linear ways one task at a time or figure out how to be productive in multi-sensory spaces? I agree, there are times when we should unplug and get away from it all. But when I have the chance to interact with others who likely are smarter I am, I don’t waste that time thinking by myself.

So enough rambling. I’ve not pointed to any research and so maybe I’m way off but my experience is that the more I’m allowed to interact and play with content, the more engaged and ultimately the more learning happens.

You should have seen these kids

I must say I was brimming with pride during the Tlt Summit. Our division presented 10 of the 60 non-commercial sessions. As one of 28 school divisions in our province and one of the smaller ones, I think this says something. I don’t apologize for bragging about the people I work with.

Because of a last minute cancellation I was asked to do an additional session. I immediately jumped at the opportunity to suggest the conveners invite Carla Dolman to do a session on her use of cellphones in the classroom. Maybe my smartest decision of the year. Carla agreed and decided to bring with her a half a dozen kids to help her. You should have seen these kids.

I wished I’d have capture it. Carla began briefly by outlining the thoughts behind the experiment to use cellphones. After about 15 minutes she paused and asked for questions. The audience of about 75 immediately began asking the students questions. “Did it change your learning? Were you tempted to use it to text or call in off task ways? Was it just a novelty? How did students who didn’t have a cellphone feel? Are you still using it for learning?” Hard, challenging, important questions. These 13 and 14 year olds handled them with a poise and sophistication that would make any teacher or parent proud. I sat back with awe and pride as they took turns, not by design, but simply as polished presenters would in responding to questions and concerns. Wow. Then Carla allowed them to share their formal presentation where they discussed the details of their learning as well as educated the audience about the language they communicate with everyday. Finally they had everyone take out their phones and begin showing them how to use bluetooth and soon they had everyone buzzing with learning as they facilitated a hands on learning experience.


While the story about cellphones is a great one itself, watching students present ideas to a real audience about something they were engaged with was another Tlt highlight. They blew me away.

Now I’m thinking about how I might get them to share their story with more people in yet another live, interactive setting. I feel a ustream presentation coming.

The buzz at Tlt 2008

I’ve been looking forward to this conference for a long time. It’s been about learning, celebrating and having a lot of fun. For a province of one million, we’ve put together quite a line up of people. In no particular order, some random thoughts:

  • Twitter is real. Meeting f2f people like D’arcy Norman, Brian Lamb, Jennifer Jones, George Siemens and Cindy Seibel as well as those who live her in Saskatchewan is cool and slightly surreal. I spend more time with these people than the majority of people I’d consider my working colleagues. Some might view that as sad, I don’t.
  • Back channeling provides push back. Whether it’s in twitter, ustream chats or informal discussions, no one gets away with much. Generally I agree with Alan November’s talk and position but am glad I have to think deeply about things.
  • We could use an open space format. Alan November says, “it’s not about the technology” and George Siemens says, “it is about the technology” How about the two of them unwrap that idea in an informal discussion. Add Stephen Downes into the mix and you’ve got something. I’d be there in a minute.
  • I hope I make some people mad. We’ll maybe not mad but if there’s some discourse, some disagreement, there should be some learning. My session with my IT manager on ET call IT might ruffle feathers. I think I’ll ruffle a few more tomorrow, at least I hope anyway. But I’m not a bad person.

Oh and by the way, Brian Lamb is fun to watch.

There’s still more good stuff to come.