Embracing the Tensions of AI

Human beings generally dislike dissonance in any form, but cognitive dissonance is something we not only dislike but actively work to avoid. As I’ve written before—and experience daily—I live on the fence when it comes to AI. What’s been fascinating in my work with schools and school districts is how quickly the narrative has shifted from fear and uncertainty to optimism, even outright cheerleading, around AI in education. This is largely a result of people learning about and interacting with AI. Naturally, as we reduce our ignorance, we also reduce our fear. The challenge, however, is that this shift can sometimes dismiss legitimate concerns about AI. I’m not convinced that’s the best approach.

The other day, I was speaking with Tom D’Amico, a recognized leader and advocate for technology and AI in education. Tom’s reputation is well-earned through years of thoughtful work in this space. He shared a story about his daughter, a teacher, whose students expressed discomfort using AI and requested alternative assignments. Tom was excited that students were speaking up and that teachers were responding by offering multiple ways for students to demonstrate their learning. This story is likely not unique. It reflects the diverse and evolving attitudes toward AI—an ongoing and growing tension that also presents an opportunity.

Beyond the tensions about productive struggle, the promise of efficiency is introducing its own tensions. We can’t deny AI’s ability to save time—it’s an enticing prospect, especially in times of tight budgets and financial pressures. School districts are understandably exploring these opportunities. I’m now spending more time supporting the business side of education as they navigate AI’s potential. But this pursuit of efficiency comes with its own set of questions, and rightly so. Just because AI can produce efficiency doesn’t mean we should automatically embrace it.

image created with ChatGPT

My son recently shared a telling example from his workplace in the finance sector. His company runs a large call center fielding inquiries from seniors concerned about their finances. The company is considering using AI to handle basic and routine questions, leaving human agents to address more complex issues. On the surface, this makes sense. However, it raises an important point: those basic calls provide agents with a mental break from the more demanding interactions. Without that balance, agents risk burnout. While this is a narrow example, it underscores the nuanced tensions that accompany AI adoption—tensions that we need to acknowledge and navigate thoughtfully.

For educators, this moment offers a valuable opportunity. We can engage in rich, challenging discussions about the use and value of AI, while also designing differentiated experiences that honour varying comfort levels and perspectives. Too often, educators shy away from conflict. I would argue this is a time to lean into it. Some tensions are inevitable—AI is impacting us in ways beyond our control. Other tensions arise from the careful balancing of AI’s costs and benefits. These are precisely the conversations we need to welcome and examine more deeply. Tension is important and necessary.

Ultimately, fostering a culture that embraces these discussions will help us move forward as a community, rather than deepen divides. This is the work ahead of us—and it’s work worth doing.

Productive Struggle: What We Lose When AI Does the Thinking

There is no shortage of opinions or perspectives on AI and its impact on education. As we get more granular in our understanding of risks and possibilities, new possibilities and risks emerge. Not even necessarily new, but more defined.

As I write this, I realize the first paragraph isn’t great. AI could make it better. But I’m leaving it. I’m leaving it for 3 reasons. First, I’m lazy. The reason I blog is that I’ve always treated it as somewhat of a brain dump. Certainly, I want to be coherent and provide something of value to others, but as I’ve often said, my 20 years of blogging are more of a repository of my thinking than anything else. Second, I want this to be me. I’ve not yet trained AI to recognize my style well enough to produce anything that could be mistaken for me. But also, see my first reason. Third, I enjoy the process of wrestling with ideas, deleting words and ideas and seeing a piece of writing to the end. While I use Grammarly to some extent, I find its suggestions a tad annoying and yes, they make my writing better, some of my flaws are fine. (Full disclosure: I used AI to generate the title.)

One of my influences over the years was Clay Shirky. I say “was” because I’ve not heard much from him lately. Cognitive Surplus, Here Comes Everybody, and his TED talks were seminal pieces in my learning and understanding of the Internet. He also wrote a piece later on about why he banned laptops in his classroom. I wrote about that. For whatever reason, his name came to mind, and I wondered what he was thinking about Genai. Interestingly enough, he wrote about it last month. I resonated with much of what he wrote:

After observing that student action and thought is the only possible source of learning, Simon concluded, “The teacher can advance learning only by influencing the student to learn.” Faced with generative AI in our classrooms, the obvious response for us is to influence students to adopt the helpful uses of AI while persuading them to avoid the harmful ones. Our problem is that we don’t know how to do that.

I’ve been working for the better part of the last 2 years exploring the risks and possibilities. I’m just now entering the kind of work where we’ll deal with this challenge directly. It’s complicated and complex. Just like I wrote about Shirky and his laptop experiment, that you have to give it a try before you decide to shut things down, Shirky suggests that’s already been happening in higher ed.

Since the arrival of generative AI, I have spent much of the last two years talking with professors and students to try to understand what is going on in their classrooms. In those conversations, faculty have been variously vexed, curious, angry, or excited about AI, but as last year was winding down, for the first time one of the frequently expressed emotions was sadness. This came from faculty who were, by their account, adopting the strategies my colleagues and I have recommended: emphasizing the connection between effort and learning, responding to AI-generated work by offering a second chance rather than simply grading down, and so on. Those faculty were telling us our recommended strategies were not working as well as we’d hoped, and they were saying it with real distress.

The ubiquity of this technology is such that it’s going to be harder and harder to distinguish between the good and bad uses of Genai. I’ve been pushing the idea of productive struggle as a primary goal of school. Learning isn’t always hard, but it can be. We live in a world that is obsessed with reducing barriers, both for good and also because, as humans, we are typically looking for shortcuts. I’m 61. I don’t need to “learn” to write, but I enjoy spending time choosing my words and seeing an idea come to life. I know others who use AI much more directly in their writing. To me, that’s personal preference. But in the developmental stages of life, that’s not a preference.

The story that Shirky shares about William, describes what may be an inevitable path where AI just does what schools have typically asked for, and learning becomes secondary or non-existent. Currently, I’ve seen progress in trying to create some guidelines and structures to support students and teachers in navigating our use of GENai. However, what Shirky is describing here goes beyond those guidelines to address the emotions and cognitive struggle that is often unintentionally being offloaded to AI. I talk to many who sense an unpleasant feeling when they use AI, and that shouldn’t be dismissed. This goes way beyond just trying to “catch” kids using AI inappropriately or to avoid work, but is about doing the work. The “work” in this case isn’t the product but the thinking and all the things a teacher likely doesn’t see. One of my favourite questions is asking students what they choose to leave out of an assignment or project. This helps me and them understand how they edit and curate their work.

Maybe we need to explicitly teach the concept of productive struggle, or as Shirky calls it, “desirable difficulty”. Resilience and grit may be part of it, but I suspect it’s even more than that. Maybe we need to encourage our students and ourselves to monitor our feelings and call out when AI feel weird. As adults, we have the advantage of more experience not using AI. I recently talked with a high school teacher who was sharing similar stories about how her students were reluctant to use AI for fear of learning loss. As teenagers, they have memories of learning without AI. Like many of us older folks who remember learning without the Internet, our high school students are the last generation to have some memory of learning without AI.

I’m writing this not because I have a ton of answers, but as I continue to support educators in this work, this is currently my biggest fear. What I am grateful for is knowing how many educators are willing to address this concern and work towards something that helps students.

Parallel Universes and the Loss of Civil Discourse

Media literacy and civil discourse have been central themes in my work for over two decades. As we navigate the complexities of Generative AI, these skills are not just underdeveloped—they’re increasingly undermined by the very platforms that dominate public conversation. While certain mindsets, dispositions, and strategies offer hope, I’m discouraged by the lack of visible modelling and the scarcity of platforms that truly foster these essential skills.

Recently, I’ve had the privilege of connecting with Andrew McLuhan, grandson of Marshall McLuhan. His insights have deepened my appreciation for his grandfather’s work, which I’ve long admired. Andrew reminded me that while most of us focus on media literacy, Marshall McLuhan was equally invested in media ecology—a concept anchored in his most famous phrase: “The medium is the message.” Media literacy equips us to critically analyze media content, uncovering bias and influence. Media ecology, on the other hand, explores how media themselves—regardless of content—reshape the way we think, feel, and interact. Where media literacy asks what a message means, media ecology asks how the medium changes the message and its effects on society.

If you’ve read McLuhan or Neil Postman, it might seem as if they were deeply skeptical—if not outright critical—of media. It’s worth remembering that both were writing long before the digital age exploded. I asked Andrew if his grandfather was anti-media or saw media as harmful to society. He shared that Marshall McLuhan worked hard to maintain neutrality—to be a true scientist. He believed that allowing bias into his studies would obstruct his ability to truly understand a medium. That doesn’t mean he lacked opinions, but rather that he saw bias as a barrier to comprehension.

Remaining neutral today is no small task. Being neutral is often condemned, “You must choose a side.” This is where my frustration lies. I want to examine the political tension and chaos that dominate our current reality. As a Canadian, I see my own country grappling with the influence of events happening just south of the border. Watching the U.S. navigate its divisions makes it difficult to find media that calmly, logically, and critically interpret the implications of policy and governance. The media ecology itself is fractured. Many of my colleagues in education—those who do share political views—lean heavily in one direction.

As I strive to maintain the mindset of a media ecologist, I see people who are angry, afraid, and disillusioned. I intentionally seek out perspectives that differ from my own to better understand the reasoning behind them. Often, I find those perspectives presented with a sense of certainty, even smugness. On both sides, people seem baffled by the inability of others to “see the truth.” They express frustration and, more troublingly, a belief that understanding and coexistence may no longer be possible.

Even suggesting civil discourse today can feel naïve. Some have written it off entirely. And yet, I remain desperate to find examples of thoughtful, intelligent people engaging across ideological divides—people who wrestle with difficult issues, challenge each other’s thinking, and explore the real-world consequences of policy decisions. If such models exist, they are marginalized, unsupported, or invisible in today’s media landscape.

Years ago, I followed a podcast called “An Atheist and a Christian,” where two friends with fundamentally different worldviews had respectful, curious conversations. It wasn’t about winning arguments; it was about understanding. I found it inspiring—both for what I learned and for the demonstration of what civility could look like.

This week, I searched for a similar platform where Americans with opposing views engage in meaningful discussion. I couldn’t find one. Today’s dominant formats—podcasts and short-form videos—reward speed, certainty, and outrage. The most successful content often caricatures the opposition, portraying them as stupid or evil rather than presenting thoughtful counterarguments. These trends aren’t accidental. They’re engineered to attract followers and engagement. Consumers, in turn, are incentivized to stay in their echo chambers.

The closest I came was a new podcast from Gavin Newsom, where he invites right-wing guests to share their views. I appreciated the attempt, but the episodes I watched lacked the depth and challenge I was hoping for. Still, I learned something new. The podcast, predictably, is criticized from both sides: the left sees it as pandering; the right views it as politically motivated.

Many readers will insist there are not two sides—only one right side and one wrong. But I’m not interested in picking sides. I’m trying to follow McLuhan’s example and understand why this is happening. When you immerse yourself in each information bubble, it genuinely feels like entering a parallel universe. How can people live in the same country—even the same neighbourhood—see the world so differently? It’s both unsettling and fascinating.

From a Canadian perspective, U.S. polarization exerts a heavy influence. While Canada is not immune to division, the stakes seem higher in the U.S., and the ripple effects are real. As an educator committed to diversity, critical thinking, media literacy, and civil discourse, I feel a responsibility to imagine and help build environments where differing viewpoints can be explored—spaces that aren’t governed by algorithms designed to stoke rage and deepen division.

At this moment, it appears we may have to create these spaces ourselves. If examples exist, I’d love to hear about them. If not, perhaps we can begin experimenting together. And if you’ve noticed a growing unwillingness to talk across lines of difference, I’d love to know what you think is driving that. Surely, you know people whose beliefs differ from yours—people you still respect. If not, we may already be losing the battle for civil discourse. There isn’t a lot of civility from anyone these days. And if that disappears, I fear it could be replaced by something far more dangerous.

Happy 20th

20 years ago, I heard about a thing called blogging. I was a technology director/consultant like a kid in a candy shop trying every new tool out there. For those of you of a certain age, you’ll recall the mid-2000’s was a burgeoning time in edtech. Laptops were replacing desktops, web 2.0 had emerged and multimedia was coming on strong with digital cameras and video.

Here’s my very first blog post:

Brilliant, I know. Interestingly this post garnered 6 responses which speaks to how things used to be. This was pre-social media as we know it today but it was part of Web 2.0 which was the new ease and opportunity to create as well as consume content.

I’ve always been an early adopter. I joined Youtube in 2006 and Twitter in 2007. I’ve never referred to myself as a content creator but the numbers don’t lie:

  • Blog Posts: 1,441
  • YouTube Videos: 366 (that’s just my channel, like over 500 with contributions to other channels
  • Tweets: 28,947
  • Photos: 19,057 (flicker only)
  • Podcast Episodes: 184 (over multiple shows)

Blogging has remained my most important platform. From the beginning, I was excited to be able to share without restriction or gatekeeping. I would post about anything I wanted. The value was partly to document my thinking, bookmarking new tools, sharing something useful for others and occasionally engaging in interesting conversations. What I never did then and not since was strategically use these platforms to grow and build my brand. That word itself has been explored a lot in this space. I didn’t learn about SEO or explore the myriad of tools designed to make the most of digital marketing. I know that cost me $$ and opportunities. But I’m naturally lazy and wasn’t interested in making a business out of it. That is no criticism to those who have. They’re smarter and more motivated than I am.

I have no real idea how many people read this blog. It’s been years since I looked at the stats. I know somewhere I have an email subscriber list. I did look at that about 5 years ago and saw I had about 500 subscribers. My guess is most of them have this go straight to trash. At one point I had 40,000 Twitter followers which always blew my daughters away and to this day can’t figure out how that happened. Neither can I.

I’ve been posting content for 20 years and I still enjoy it. I have no idea if others find value, although I do know my recent podcast seems to be well-received by many. I have no plans to do anything new or different. I’ve recently watched a colleague Tim Childers grow a pretty nice YouTube following which seems to be a nice part-time retirement gig. This stuff still fascinates me and it’s nice to see people find ways to connect and provide real value to others. I hope I can continue that. Happy anniversary to me.

When Will We Talk About Sports Gambling in Schools?

Sticking with my commitment in my first post of the year, I want to write about sports gambling. The extent of my gambling is fantasy football so I can’t be too hypocritical but I think it is, like AI, an issue that schools are going to need to address sooner rather than later.

A few years ago, I listened to a Freakonomics podcast that explored how our understanding of risk and reward has evolved. It examined how institutions, from financial markets to sports leagues, have blurred the lines between entertainment and gambling, creating an environment where betting is not just accepted but actively encouraged. More recently, Michael Lewis’ latest season of Against the Rules has taken a deep dive into the explosion of sports gambling, exposing how the industry has positioned itself at the center of modern sports culture. He highlights how accessibility, technology, and aggressive marketing have made betting almost inescapable—especially for young people. The podcast also reveals the way these gambling sites have utilized AI to the point where they can’t lose and not only target poor players but also throttle good ones. While Canada and the US are relatively new to legalized sports gambling, other countries can tell you the negative impact it will bring.

The normalization of sports gambling is happening at an alarming rate, and it’s targeting young audiences with precision. If you watch a game today, you’ll see that betting odds are seamlessly woven into broadcasts, social media feeds, and even classroom conversations. While many like me hate it, it is appealing to many and particularly young men.

If we’re going to be serious about fostering critical thinking around things like AI and media in general, we have to include the impact of gambling. We already know that schools play a crucial role in teaching digital literacy and responsible decision-making. But are we prepared to help students navigate the risks of a world where gambling is as accessible as checking the score of last night’s game?

Consider how we talk to students about risk. We educate them about the dangers of substance abuse, social media manipulation, and financial responsibility, but gambling often flies under the radar. It lurks in the spaces where students feel most comfortable—on their phones, in their group chats, and even in casual conversations about sports. The rise of micro-betting, where fans can wager on things as small as the outcome of the next pitch, further erodes the distinction between engagement and addiction.

There’s a lesson here that ties directly into well-being. Just as unrealistic expectations in relationships or careers can lead to dissatisfaction and anxiety, so too can the false promises of easy money and endless wins. The dopamine rush of a small victory can be addictive, and the inevitable losses can spiral into something much darker. Young people, especially boys, are particularly vulnerable to this cycle, as many of them are still developing impulse control and critical decision-making skills.

So, what should schools do? First, we need to name the problem. Sports gambling is no longer a fringe issue—it’s a mainstream force shaping how students engage with sports and money. Schools should integrate discussions about gambling literacy into curricula, much like they do with media literacy and financial literacy. We need to equip students with the ability to recognize how the odds are stacked against them and how gambling companies manipulate behaviour.

Second, we need to shift the conversation about sports. The joy of watching and playing sports shouldn’t be tied to financial stakes. Educators and coaches can reinforce that fandom doesn’t have to come with a betting slip. Schools can also partner with mental health professionals to address gambling addiction in the same way they approach substance abuse and gaming addiction. Sports plays such an important role in society. Perhaps in our world today not only does it represent a healthy escape but it can bring communities and people together in a wholesome and powerful way. Sports gambling doesn’t add to it but takes some of that away.

Finally, parents and educators need to be more aware of the signals. When students casually mention betting on a game, it’s worth asking: Do they understand the risks? Are they chasing losses? Is gambling becoming a core part of their social interactions? These are the kinds of questions we should be asking before the problem becomes too big to ignore.

I don’t have all the answers, but I know this: expecting young people to navigate this issue alone is not realistic or fair. Just as we have learned to guide them through the challenges of social media, online safety, and mental health, we need to step up and help them understand the risks of sports gambling. Schools, as places of learning and community, have a responsibility to be part of that conversation. I did talk recently with Tom D’Amico, Director of Education at Ottawa Catholic who told him that his school counsellors were already dealing with this addiction with young boys. Good for them. My ask is that we don’t wait until it reaches that level of addiction.

If this resonates with you, I’d love to hear your thoughts. What role do you think schools should play in addressing sports gambling? Is this something your community is already talking about, or is it still under the radar?