It’s been about two weeks since I moved hosting companies and I must say it was one of the best moves I ever made.
I’ve been hosting domains as a reseller and for personal use for about 4 years and although I’ve never really understood all the mumbo jumbo involved with DNS, the datbases and pinging and so forth, I was confident that my hard earn dollars would provide me with the support necessary to use the services.
I decided to go with a Canadian company so I chose webserve. Not having anything to
compare it to, I was content with the service. Questions were usually answered via live chat and downtime was minimal. In 4 years I might have had my sites go down 5 times and never more than a few hours. This fall things changed. My server was constantly going down and worst of all support was non-existent. I spent hours trying to get a hold of anyone who could at least provide me with some comfort let alone a fix. It’s a helpless feeling when others are calling you about something you’re responsible for but can do nothing about it. The only responses were canned … Read the rest