A Tweet For Customer Service

Jan 22

A Tweet For Customer Service

While what I'm about to  share is pretty common place, i still find it fascinating largely because so many people and businesses haven't figured this out.  Friday I left for Florida. Delta lost my luggage. This is the first time I've ever had my luggage lost. According to stats, airlines are 99.5% effective in getting people their luggage to...

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I don’t think in lists

Dec 30

I don’t think in lists

It's list season. Actually it's list season all year round. Writing a post with a numbered list seems the way many people think. Reminds me of my daughter's obsession with rankings. Come to think about it, I've written on this topic a few times so I may be repeating myself but as I saw a steady stream of tweets today linking to a plethora of posts I...

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Lectures Are Good. There I Said It.

Nov 08

Lectures Are Good. There I Said It.

Unless you've spend the last several years on another planet, you've been hearing about how the awful lectures are for learning. Often associated with these phrases, "sit and git", "stand and deliver", "teacher directed"  or "sage on the stage" for many, the word lecture has become synonymous with the worst...

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Stop Saying “Rigor”

Oct 24

Stop Saying “Rigor”

Listen Now  I ranted a little today about a word that's bothered me for a while. Even if you scramble around for a definition that's not so offensive the best you get is: "thorough and exactness."  Even those words easily can be translated to inflexible or "my way or the highway".  I don't get the fascination...

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Can Failure be an Option?

Jul 27

Over the past several years, I've attended many conferences and workshops where speakers have talked about how all kids can learn and the importance of that belief. They also talk about how, if that's true, it's our obligation and duty as teachers to make sure all students learn and have success. This famous clip serves as the mantra for many schools and...

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You’re Allowed

Jun 09

You’re Allowed

Reading Seth Godin is a little bit like attending a fancy, high end reception..not necessarily a full meal but lots of juicy, interesting little items to snack on. Like this one: "How long did it take after the birth of blogs or Twitter for you to begin speaking up? Before this, you had no cheap, easy, allowable way to speak your mind to the world. You...

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